Refund policy

Return & Refunds

We accept returns within 7 days of delivery.

To be eligible, items must be unworn, unused, and in original condition with all packaging intact. Proof of purchase is required.

To request a return, contact us at houseofmirame@gmail.com.

Return instructions will be provided upon approval.

All returns are subject to inspection.

We reserve the right to deny any return that does not meet our standards, including items that show signs of wear, damage, or alteration.

If a return is not approved, the item will be sent back to the customer.

Return shipping costs are the responsibility of the customer.

Approved returns are subject to a 7.5% fee to cover insurance and handling.

Damages & Issues

Please inspect your order upon arrival.

If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.

Non-Returnable Items

Custom or personalized pieces are final sale.

Exchanges

To exchange an item, return the original piece (if approved) and place a new order.

EU Customers

Orders shipped to the European Union are eligible for a 14-day return period in accordance with local regulations. Items must meet the same return conditions listed above.

Refunds

Once your return is received and inspected, you will be notified of approval.

If approved, refunds are issued to the original payment method within 10 business days. Processing times may vary depending on your bank.

If your return is not approved, no refund will be issued and the item will be returned to you.